Independent IT for community associations
Clubhouse network, cameras, door access, community WiFi and board records — looked after by local Arizona technicians who answer to the association, not to whoever manages the property this year.
A service of MerIT Technology Partners — serving Arizona since 2003.
Whole property, not just the office
The usual situation
A camera system from one board. A router someone's nephew installed. A clubhouse network that grew a piece at a time, with nobody keeping the list.
Three vendors, four logins, and a board member's personal email holding the passwords. When something breaks, the first hour goes to working out whose problem it is.
Nobody finds out until footage is requested after an incident. A camera system that isn't monitored fails quietly, and it always fails before you need it.
Homeowner files, assessment history and board correspondence sitting on one office PC. One failed drive or one wrong click and the association's memory is gone.
What we look after
An association's technology doesn't stop at the office door. Neither do we.
A business firewall, managed switching and a proper equipment room — locked, labelled and on battery backup.
One platform instead of three, a retention period you can actually rely on, and health monitoring so a dead camera is caught the day it dies.
Card readers, gate controllers and a credential list that actually reflects who lives here now — with a revoke procedure the office can follow.
Designed coverage for the pool, the courts and the common areas — with members, staff and any leased suites kept on separate networks.
Homeowner files, assessment history and board correspondence backed up daily, restore-tested, and reachable by whoever holds the seat next year.
Office phones on a modern platform — and an inventory of every copper line at the property before the carrier retires it out from under the fire panel.
Why independent matters
Most association technology is bundled into a management contract. That makes it a feature of an agreement your board renegotiates every few years — and it moves when the contract moves.
| Bundled with management | MyComunIT | |
|---|---|---|
| Who it answers to | The management company | The association |
| If you change managers | Systems, logins and records may move with them | Nothing changes. Your network stays yours. |
| Who owns the equipment | Often the vendor or the manager | The association owns it outright |
| Scope | Usually the office and the portal | The whole property — gates, cameras, courts, clubhouse |
| Documentation | Rarely handed over | Yours, current, and in the board packet |
| Who you call at 9pm | A queue | Arizona technicians, under 15 minutes |
How it works
No commitment, no charge, and you keep the findings whether or not you hire us.
STEP 01
We walk the property, photograph what's there, scan the network and inventory every camera, reader and line. Usually a couple of hours.
STEP 02
A written report in plain language, ranked by risk, with photographs and a phased plan and budget — formatted to drop straight into a board packet.
STEP 03
Monitoring, security and backup go in first, before any hardware. Then the network, the equipment room, the cameras — each in a scheduled window.
STEP 04
24/7 monitoring, unlimited support, and a quarterly review with a technology roadmap your board can put into the reserve study.
Who we serve
If it has common areas, a board, and something plugged in, we can look after it. We work across Sedona, the Verde Valley, Prescott and Prescott Valley, Flagstaff and the Phoenix metro.
Single clubhouse or six amenity buildings, twenty homes or two thousand — the survey is the same and the report tells you where you actually stand.
For management companies
We're a channel partner, not a competitor. Your portfolio gets a named technology partner for surveys, projects and support — and your team stops fielding camera calls.
Questions boards ask
Nothing, and there's no obligation. We walk the property, document what's there and give you the written findings. If the board decides to do nothing with it, you still have an inventory and a risk list you didn't have before — which is useful on its own at reserve-study time.
Ongoing support runs on a managed services agreement, typically 36 months, because that's what lets us price the monthly fee against the work rather than against the risk. Project work — a camera replacement, a network refresh — can be done on its own with no agreement at all.
The association does, outright, once it's paid for. Configurations, passwords and documentation are yours too, and we hand them over at the end of Phase 1 — not at the end of the relationship.
Nothing. That's the whole point. Our agreement is with the association, so the network, the cameras, the door access and the records stay exactly where they are while the management contract changes around them.
Two lines: a one-time project for whatever needs fixing, and a monthly service fee. Both are itemized, and the quarterly review gives you a multi-year roadmap you can carry into the reserve study rather than being surprised by a failure.
Yes. Vendor management is part of the service — we deal with your camera company, alarm monitoring, elevator vendor, copier company and internet provider so the community manager doesn't have to. Where existing equipment is sound, we keep it.
Backups are encrypted and stored under the association's own account, and you can see where. Video stays on your recorder unless the board specifically asks for cloud storage. We don't take custody of anything we can't hand straight back.
Book a survey
Tell us a little about the community and we'll come walk it. Most surveys are scheduled within two weeks.